Why You Should Consider Engaging Managed IT Services

Why You Should Consider Engaging Managed IT Services

Building a business is one of the most challenging things you’ll ever do. There’s plenty of support available, and providers offering managed IT services Brisbane are some of the most valuable partners you’ll find. Working with a managed IT service provider can make light work of the most complex systems in your business. With their support, you’ll be able to take full advantage of the hardware and software systems you need and deliver better services to your customers.

1. Proactive Support

Regardless of the size of your business, maintaining and repairing your systems can be time consuming, especially if you aren’t an IT expert. That’s a problem for businesses that rely on their hardware and software, because downtime can be incredibly costly. The easiest way to get around this issue is to work with a managed IT service provider. Managed IT service providers have expert teams that offer proactive support to ensure your systems are always working as they should.

2. Reduced Monthly Expenses

Employing an in-house IT team is a major expense. The cost of hiring and training talent is often far more than small and medium businesses can justify. Luckily, managed IT services offer an affordable alternative. For a fixed monthly fee, you’ll have access to an expert team that can provide IT services, troubleshooting and expert advice whenever you need it. The fees charged by managed IT services are far lower than the cost of developing an internal team. In many cases fee structures are also scalable, allowing you to increase or decrease your level of coverage as the business evolves.

3. Centralised IT strategy

Growing your business presents a few key challenges you’ll have to navigate. One of the big issues is how you expand your IT infrastructure to support new employees, clients, products and services. Small and medium businesses often fall into the trap of expanding their IT systems one at a time. Adding a new system when you need it saves money in the short term, but over the years it creates inefficiencies that cost you significantly more. When you work with a managed IT service provider they’ll be able to design a centralised IT strategy. A centralised strategy will help you invest in hardware and software packages that are suitable for your current needs and growth ambitions.

4. Improved Security

Data is one of the most valuable assets your business has. Worse, information about your products, services, customers and brands is a tempting target for malicious attacks. With cyber security threats on the rise, there has never been a better time to ask for professional help from your managed IT services provider. Managed IT services typically employ dedicated security experts that can design robust systems for your business. The right security system will offer enterprise-grade protection against everything from floods and fires to hackers, malicious data destruction or simple office accidents.

5. Secure Data Backups

Disasters, accidents and security threats are a reality for modern businesses. If you want to protect your data from those events then you’ll need to invest in dedicated backup systems. Data backups are some of the most complex and important parts of your IT strategy. Depending on your needs, a backup strategy can range from paying for cloud storage to developing custom in-house server systems. Each type of data backup system has its own pros and cons, and a managed IT service provider will be able to walk you through your options. The important thing here is to design a system that works for your business and budget. While there are plenty of options available, it’s important to design backups that are seamlessly integrated and deliver the protection you need.

6. 24/7 Helpdesk

In a 24/7 world there’s no time for system failures. Something as simple as website downtime could be costing you customers, and you may find yourself fixing problems after hours. Managed IT services offer access to helpdesk services that can come to your rescue at any time of the day or night. Whether it’s a failing server, lost documents, website downtime or anything else, a 24/7 helpdesk can make sure you’re always up and running.

7. Industry Expertise

The biggest benefit of managed IT services Brisbane is that they provide access to industry expertise. Hiring an in-house IT team is a major expense, especially if you’re hoping to attract employees with lots of experience. On the other hand, managed IT service providers have the scale to attract world-class talent, so you’ll have access to some of the industry’s finest support. The vast expertise offered by managed IT services ensures there’s a solution to every problem and that your IT strategy is secure, robust and designed to deliver your business’ goals.